The Best Way to Backup your Client's Photos Safely and Securely - What to Look For When Choosing the Best Photo Sharing & Storage Service

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THE IMPORTANCE OF SECURE PHOTO SHARING & YOUR BUSINESS

Photo sharing is more than being able to send an image to a friend or family member, it’s also about protecting your business and building trust with current and future clients.  If you have a secure system you can prevent unwanted downloads from your client’s friends and family members without paying, and help potential clients feel confident their images are secure if they hire you.

This guide will help walk you through the options available with photo sharing, and how you can use them to grow your business. And remember, not every tool is needed right now, so go with what makes the most sense for you now while looking for features that might help in the future.  Personally, I’ve been using Smugmug as my photo storage service since I started my business in 2011, but there are tons of options out there. I’ve tried out a few others but I always end up sticking with Smugmug because of all of the features they offer. Here are a few things to consider when deciding which service to go with:

CLIENT SECURITY

Whether you photograph weddings, corporate events, or do product shots for ecommerce clients, the day will come when someone will try and take the image without paying.  Don’t let this happen to you!  You have options to protect your work.

These include:

  • Watermarking

  • Low-res samples

  • Password protected galleries

  • Encrypted links

  • Right click prevention

  • Small file size images in the code base

WATERMARKING

The first and easiest solution for protecting your photos is watermarking.  When you’re choosing a photo sharing service, ask their customer support if you can have watermarks automatically added whenever a third party accesses the images within your galleries.  It isn’t enough to place your logo on the image, as logos can be cropped out easily.  If you don’t like watermarking, don’t worry, there are other ways to protect your images. 

RIGHT CLICK PREVENTION

The next level is right click prevention.  

Users will try to right click on an image and download it for free, especially if they can upscale it to reduce pixelation.  By making sure your client galleries have right clicking disabled, you can help prevent these unwanted downloads when you share a link to access the images. 

IMAGE EXTRACTING

And this goes code deep, which gets a bit more complicated.

More tech savvy clients will look at a page’s source code or try an image extractor.  Here’s how to check if your photos are susceptible to this. Open the page source of the webpage and look for the image name.  It is as easy as doing a text search and typing in the file name.  Now open the URL with the image and see if the image shows up with a watermark.  You can also try downloading it and upscaling it to make sure the client cannot do this and bypass paying you.  If this sounds intimidating, don’t sweat it.  There’s lots of ways to keep your work from getting “exposed” to unwanted downloads.  

PASSWORD-PROTECTED GALLERIES

Make sure the photo sharing service you’re considering offers password protected galleries, or a way to send an encrypted link that only lets clients access the images you put into the private gallery.

Having password protected galleries isn’t only important for fine art and custom business shoots. It’s important for portraiture.  

Boudoir is one of the largest markets to make money in.  If you have a secure photo sharing system, you can list the ways you protect your clients by keeping their most intimate images guarded.  Showing that you take extra precautions helps set yourself apart from your competition.  And this could help you land more business. And don’t forget parents!

Making sure family photos, or even holiday sessions don’t get out into the real world is vital.  Parents want to keep images of their children safe from downloading.  They want to prevent their kids from getting bullied, and the images from being turned into memes.  By letting them know you’ll keep everything in their control, you’ll help gain their trust. 


EASE OF USE

And there’s one thing outside of security that is important with photo sharing, ease of use.

Once you know your photo sharing service has the levels of privacy needed for your business, you want to make sure you’re able to quickly and easily retrieve and display your work.

APP AVAILABILITY

The first step is having an app available that can be used on connected devices.  Being able to open an app while at a client site to display your work is an important safeguard in case your camera or computer gets damaged or breaks. The Smugmug app is pretty incredible because you can also set it up to back up your photo stream on your phone. So instead of paying for iCloud storage or something similar, Smugmug can back up the photos on your phone instead!

RELIABLE ACCESS

Next is having a portal that can let you access your work with ease.

2fa and password protection are important, but what happens if the system locks you out and recovery is tricky.  Make sure you talk to the support team and see what controls there are to access your work when you’re overseas, and in different locations.  This is especially important for travel, landscape, and workshop photographers.  Not to mention if you’re editing at a client site.  Being able to get the work from unknown locations makes the difference between a productive visit and a flop.

SITE SPEED

Last is the speed to access your galleries.  If the photo sharing solution is too complex, or the load times are too long, you’ll have cranky clients.  Test each system before you purchase and use different connection types including cell phone data plans.  You never know when you won’t have wifi and will need to rely on your phone’s network to save the day.


FINAL THOUGHTS

Photo sharing is more than just finding an easy way to get photos to your client, it is about protecting your business.  Make sure you have the highest levels of privacy and security available, and that your clients know you take extra steps to make sure their images are safe.  This goes a long way in helping you prevent images from being stolen and printed, as well as turning potential leads into paying clients!


Smugmug is a great option for photo storage and sharing. I’ve been using it for over a decade! They offer ALL of the services I mentioned above, including an app that makes access and sharing super easy, even when I’m traveling. Click here to get 15% off a new account!


Thanks so much for stopping by! Feel free to leave any questions/comments/concerns! And don’t forget to stop by my Amazon storefront for more camera/film recommendations. :)

Have a lovely day!

<3 Myles Katherine

  





The Best Way to Backup and Organize Files as a Photographer | Tips for Keeping Your Files Safe

 

Hi everyone!

As a photographer, I can’t imagine anything scarier than losing all of my files. My clients would lose their precious memories and I would definitely never be hired again! It’s taken me years to figure out the best way to keep my files safe and organized, and I want to help you do the same! It takes some getting used to, and I still spend entire days going through old files (from before I had this system down) and putting them into folders. It’s taken some trial and error in terms of the best way to name folders and the easiest way to find the files later. But now, my files are exactly where I need them to be and I know they are safely backed up.

Backblaze and Smugmug are the two main services I use for backup and storage and they are game-changers. I use Backblaze as an online backup system that continuously backs up my external hard drives (all 5 of them and over 23 TB!) and it only costs $60/year for UNLIMITED STORAGE (!!!!!!). The best part is that you can access your files from anywhere and download them directly to your computer. I can’t tell you how many times I’ve been traveling and realized I forgot to move some files onto my computer to edit. So I just log in to my Backblaze account, download the folder, and I can get straight to work. If one of your hard drives crashes, Backblaze can send you a new one with all of your files on it. When you log into your account, it’s basically a mirror image of your finder window, with all of your hard drives and folders exactly the way they look on your computer (see screenshot below). It’s actually the greatest service ever invented. Use this link to get a month of service from Backblaze for free!

backblazefolder.jpg

I use Smugmug for all of my client galleries. I upload my edited images straight from Lightroom (using a lightroom plugin) into a gallery and then send the link to my clients. My favorite part about Smugmug is the app, which I use to download images from any of my galleries and upload to instagram, facebook, etc. I have the Portfolio plan which is $180/year and includes UNLIMITED storage. I have wedding galleries up there from 10 years ago that my clients can still access. They can also order prints and other gifts directly from the gallery. Use this link to sign up and get 15% off your plan! I’m telling you, it’s so worth it. I keep all of my folders on smugmug super organized too, which makes the app even easier to navigate and find files when I’m traveling. See the screenshot below to get an idea of how you can organize your different types of photos!

Honestly, I’m always looking for the most affordable way to run my business (I’m a bit of a cheapskate) and these two services are life-changing to me as a photographer. I’ve spent a lot of hours researching backup services and gallery services, but these two take the cake for me. I’ve been using them both for YEARS and I haven’t had any issues.

After a photo shoot, I come home and upload the files to my hard drives, which are then safely backed up to Backblaze (so if my house burns down with my memory cards AND my hard drives, they are still safe). Then, after I’ve finished editing a shoot, I upload the final images to a Smugmug gallery. My files are then safely in 3 places, 2 of which are online, accessible from anywhere, and safe from a house fire.

In terms of organizing my hard drives, I wanted to share a screenshot sample of my folders. This has proven to be the best way to not lose files and it’s pleasing to look at with my OCD brain. I also scan my film negatives at home, so I keep those files separate from my digital files. Essentially, the format is YEAR>MONTH>PHOTOSHOOT. I also have video files and other things that I make sure to keep separate from my photography.

fileorganization.jpg

I hope this helps you find an easy and affordable way to keep your files safe. It can be overwhelming when you first start organizing everything, but it’s so worth it when it’s done. It’s also important to name your files something that you’ll remember, in case you need to find them later. When I export my final images, I make sure to use keywords that I won’t forget. For example, if you took a trip to Florida with your family, you could name the files FloridaFamilyTrip2020. Then, ten years from now you won’t have a hard time finding the images.

If you found this post helpful or if you’d like to see more of my work, I’d love it if you considered signing up for my Patreon! For as little as $1 a month, you’ll get early access to all of my YouTube videos, plus tons of photos that I don’t post anywhere else. Depending on which tier you choose, you could also receive seasonal prints and/or discounts! I always use all of the proceeds towards cameras, film & processing. Find out more here!

Please feel free to leave any questions or comments below, I’m happy to help! I hope everyone is staying safe and healthy during this crazy time!

<3 Myles Katherine

This post contains affiliate links and I will be compensated if you make a purchase after clicking through my links. 

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